Northwest Food Pantry’s
Frequently asked questions
This is a list of the commonly asked questions by clients, donors, and potential volunteers. If you have a question that is not answered below, please call or email the pantry and ask!
Client questions
What hours are the pantry open?
Monday/Wednesday/Friday
9:00 am – 11:45 am
IF GRAND RAPIDS PUBLIC SCHOOLS ARE CLOSED DUE TO WEATHER, THE PANTRY IS ALSO CLOSED. CHECK THE LOCAL LISTINGS OR CALL IF YOU ARE UNSURE.
What area do you serve?
Our boundaries are:
Six Mile Rd. on the north
Fourth ST. on the south
Kenowa AVE. on the west
The Grand River on the east.
We serve the following zip codes:
49504, 49321, 49534, and 49544
Donor questions
What hours do you receive donations?
Food donations can be dropped off Monday/Wednesday/Friday from 9:00am – 11:00am.
Can you receive donations outside of scheduled donor drop off time?
Absolutely! If you need to schedule a time to drop off that is not within our Pantry hours, please call or email us and we will arrange something with you!
Can you pick up donations collected from our location?
If you have a collection of donations and would like to have someone come and pick it up, please call or email us to schedule a time!
What methods are you able to receive financial donations?
You can mail us a check if you prefer. We also have the donate button that you can click which will take you to our donation site. From there you can choose to make a 1 time gift or you can schedule monthly donations.
They accept these forms of payment…
Apple Pay, Google Pay, Visa, Mastercard, AMEX, Discover, and Square pay.
Volunteer questions
How do I become a volunteer?
Call (616)300-5079 or email us at northwestfoodpantry@gmail.com and we will reach out to you!
What does a volunteer do?
Our amazing volunteers run this pantry! From stocking shelves to serving clients and everything in between! If you have a heart for helping people and want to serve, give us a call!
How can I volunteer if I am not available during pantry hours?
The pantry has several things that need to be done! Cleaning, donation pick-ups, fundraising, and many other things can and will be done outside of pantry hours. If you have the heart, we will find the right way for you to serve!