****IN ORDER TO BE SERVED, YOU MUST HAVE A MASK UP AND OVER YOUR NOSE AT ALL TIMES WHILE AT THE DOOR AND WHILE PICKING UP YOUR FOOD. NO MASK, NO SERVICE*****
Food Pantry is open Monday, Wednesday & Friday 9:30-12:00. Those who have appointments will be served first, starting at 9:00, so please be patient
Only one person will be allowed just inside the door to place a food order. Please keep 6 feet from the door while waiting your turn to come inside. After your order is placed, you can drive around to the back, stay by the dumpster, until you are called to move forward. You can then shop at the free food tent while waiting for your food to be brought out. We are sorry, but our volunteers will not be able to load the food in your car for you.
We are updating our records, so you must bring proof of everyone living in your house and proof of address, either a current piece of mail or current utility bill with your name and your current address on it.
*** YOUR DRIVER’S LICENSE IS NOT PROOF OF ADDRESS.
We have a new phone system so you can now leave a voicemail if your phone call is not answered right away. We will then call you back as soon as possible.
Here are some other options for you to place your food order:
Option #1—Call the food pantry at 616-300-5079 (THIS IS OUR NEW PHONE NUMBER) from 12:30-2:00 and place your food order for the next pantry day and you will be given an appointment time for pick up. Please go to our website, nwfoodpantry.org and click on the menu tab to review our menu before you call to speed the process over the phone. If you don’t have internet, no worries, the menu will be read to you.
Option #2—You may print out or write down your order from our menu tab, nwfoodpantry.org, and bring it to the food pantry to be filled on food pantry days. Please put your name, phone number and birthdate on your paper.
Option #3—Call us before you leave your house and we can have an order ready in about 20 minutes for you to pick up. You can do this on Monday, Wednesday, Friday 9:30-11:30.
We are currently allowing our clients, only serving the NW side, to come once a week as long as you aren’t going to another food pantry.
If you go to another food pantry, you will not be allowed to come once a week.
Please be patient with us as we smooth out the wrinkles. We are doing the best we can to better serve you. We apologize, but we do not have anyone who speaks Spanish
We are still collecting D & W, Family Fare & Forest Hills Foods receipts. For every $150,000 collected in receipts, our food pantry gets $1,000.
PLEASE be healthy and safe out there. PLEASE wear a mask up and over your nose and keep the 6 foot social distance.